Privacy Policy

Last updated: September 25, 2026

This Privacy Policy describes how Lovergurl Books ("we", "us", or "our") collects, uses, protects, and discloses your personal data when you use our website at pagesbylovergurl.com (the "Service") and the rights you have regarding that data.

Data Controller: Lovergurl Books
Contact: Contact@pagesbylovergurl.com

1. Information We Collect

Information You Provide

When you place a pre-order or sign up for our newsletter, we collect:

• Contact Information: Your full name, email address, phone number
• Delivery Information: Shipping address, city, state/region, country (for print editions only)
• Payment Information: Processed securely by Paystack (our payment processor). We do not store your credit card details, CVV, or full card numbers on our servers. We only retain transaction references for order tracking purposes.
• Order Details: Books ordered, edition type, quantity, order date, payment status

Information Collected Automatically

When you visit our website, we may collect:

• Browser type and version
• IP address
• Pages visited and time spent on pages
• Referring website
• Device information (desktop or mobile)

2. Lawful Basis and How We Use Your Information

We process your personal data under the following lawful bases, as required by the Nigeria Data Protection Act (NDPA) 2023:

Contract Performance

To fulfill our contract with you when you place a pre-order:

• Process and fulfill your pre-orders
• Send order confirmations and updates about your order status
• Communicate shipping details and delivery estimates
• Process payments through our payment processor
• Provide customer support and respond to your inquiries

Consent

With your explicit consent (which you may withdraw at any time):

• Send marketing emails and updates about new books and releases
• Contact you about promotional offers

You can withdraw consent at any time by clicking "unsubscribe" in any marketing email or contacting us directly.

Legitimate Interest

For our legitimate business interests (which we have assessed do not override your rights):

• Improve our website and services based on usage patterns
• Prevent fraud and ensure website security
• Analyze business performance and customer preferences

Legal Obligation

To comply with:

• Tax and accounting requirements under Nigerian law
• Financial record-keeping obligations
• Responses to lawful requests from regulatory or law enforcement authorities

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We share your information only as follows:

• Payment Processor: Paystack processes all payments securely. See Paystack's Privacy Policy. We have a data processing agreement in place.
• Shipping Partners: For print editions, we share delivery information (name, address, phone number) with shipping providers to fulfill your order.
• Legal Requirements: If required by law, court order, or to protect our rights and comply with judicial proceedings.

4. International Data Transfers

Your personal data may be transferred to and processed in countries outside Nigeria, including:

• Email services (Gmail) located in the United States
• Payment processing through Paystack (which may route data internationally)
• Website hosting providers

Safeguards: Where data is transferred internationally, we rely on:

• Standard contractual clauses approved for data protection compliance
• Adequacy decisions (where applicable)
• Service providers' commitments to data protection standards equivalent to the NDPA

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Secure HTTPS encryption for all website communications
• Secure server infrastructure with access controls
• Regular security assessments
• Limited employee access to personal data on a need-to-know basis

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for specific periods based on the purpose:

• Order and payment records: 7 years from the date of transaction (to comply with Nigerian tax and accounting requirements under the Companies and Allied Matters Act and Federal Inland Revenue Service regulations)
• Customer account information: For the duration of our business relationship, plus 2 years after your last order
• Marketing consent and newsletter data: Until you unsubscribe, plus 30 days to process the unsubscribe request
• Website analytics data: 26 months from collection
• Security logs: 12 months from creation

After these periods, we securely delete or anonymize your data.

7. Your Rights Under the Nigeria Data Protection Act

Under the Nigeria Data Protection Act (NDPA) 2023 and the NDPC General Application and Implementation Directive (GAID) 2025, you have the following rights:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion (Right to be Forgotten): Request deletion of your personal information (subject to legal retention obligations)
• Right to Object: Object to processing of your personal data for specific purposes, including marketing
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances
• Right to Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format
• Right to Withdraw Consent: Withdraw consent at any time for processing based on consent (this does not affect processing that occurred before withdrawal)
• Right to Lodge a Complaint: File a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your data protection rights have been violated

To exercise these rights, contact us at: Contact@pagesbylovergurl.com

We will respond to your request within 30 days. For complex requests, we may extend this by an additional 30 days and will notify you of the extension.

8. Nigeria Data Protection Compliance

We comply with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Commission (NDPC) General Application and Implementation Directive (GAID) 2025.

Your personal data is processed lawfully, fairly, and transparently. You have the right to file a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your data protection rights have been violated.

NDPC Contact Information:
Website: https://ndpc.gov.ng
Email: info@ndpc.gov.ng

9. Children's Privacy

Under the Nigeria Data Protection Act, a child is any person below the age of 18 years. Our Service is not directed to children, and we do not knowingly collect personal information from persons under 18 without verifiable parental or guardian consent.

If you are under 18 years of age, you must obtain consent from your parent or legal guardian before providing any personal information or placing an order on our Service.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at Contact@pagesbylovergurl.com, and we will take steps to delete such information from our systems.

10. Cookies and Tracking

Our website currently does not use cookies for tracking or analytics purposes. If we implement analytics or tracking technologies in the future, we will:

• Update this Privacy Policy with details about the cookies used
• Provide a cookie consent mechanism where required
• Give you the option to accept or decline non-essential cookies

11. Marketing Communications

We will only send you marketing communications if you have given us your explicit consent by:

• Checking the separate, optional newsletter opt-in box during checkout (not pre-checked)
• Signing up specifically for our newsletter via the "Stay in the loop" form

Important: Placing an order does not automatically subscribe you to marketing emails. Order confirmations and shipping updates are sent based on contract performance, not marketing consent.

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page with an updated "Last updated" date
• Sending an email notification to registered customers for significant changes

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal information, please contact us:

Lovergurl Books
Email: Contact@pagesbylovergurl.com
Instagram: @_lover_gurl.xx

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